The R&D Agency was established in 1991 with a focus on providing effective and consistent insurance support services. After spending the previous dozen years investigating fraudulent or exaggerated insurance claims, Don Dunn and his team built on methods tested and improved upon over those years to consistently obtain the information R&D’s clients require to mitigate these claims. Proven methods for claimant profiling and physical surveillance are constantly updated and enhanced, allowing the team at R&D to be responsive and consistently effective. We’re fully licensed and insured; we provide extensive ongoing training for our investigators and staff; we consistently upgrade and improve our equipment and databases; and we’ve established tight security measures to protect the data we’re entrusted with. We’ve carefully built a reputation of reliability with insurance claims adjusters, attorneys and businesses of all sizes that need accurate intelligence delivered quickly and efficiently.

It’s difficult to find an investigative agency that’s large enough to handle volume and rush assignments, but small enough to give individual attention to its customers. The professional team we’ve assembled at R&D allows us to serve our clients effectively, with a professional, courteous and confident manner we’re known for.