Special Investigative Units have been common in insurance claims offices for years, but many units have been phased out.  The R&D Agency provides SIU services to our insurance clients to systematically examine a claim, piece together the important facts and observations, perform a complex and thorough background investigation on the allegedly injured individual, and provide feedback to adjusters or attorneys wondering what the next steps should be.  Surveillance is not always the next logical step. But if it is, there’s nobody more competent to handle the assignment than the field investigators at The R&D Agency.